We created this FAQ page to offer our customers all sorts of useful information about automatic garage door systems and how to extend their lifespan. Check out the answers our experts provided below.
Why won't my door close and just keep reversing?
This type of situation usually happens because the safety sensors have become misaligned. They are probably falsely detecting an obstacle, which is why your door keeps reversing, "thinking" there's something blocking its path. Since these components can be quite delicate, it's better to leave the sensor realignment to our professional technicians.
How can I avoid garage door accidents?
Machines can be unpredictable, but that doesn’t mean that there isn't something you can do about it. On the contrary. If you make sure to regularly inspect your garage door and the various parts involved in its operation, you'll be able to discover problems early and get them addressed before they get a chance to develop.
How can I protect my children from my garage door?
Children are naturally curious, especially if you tell them to stay clear of something. Instead of forbidding them to touch the remote controls, you should sit them down and explain to them why garage doors are not toys and how much they can get hurt if they try to play with them. Still, kids will be kids, and you should make sure you always keep your remote somewhere they can't reach it.
Are all garage door openers noisy?
No, not all of them. Most people are familiar with the chain drive opener, which is notorious for being quite loud, but the screw drive motor is quieter and the belt drive opener is virtually completely silent. Of course, each one has its own distinct advantages and disadvantages, so it's best that you consult with our professionals before making a purchase.